Exchange Policy

Exchange Policy                         
                            
1) Exchange is possible only within 5 days from the date
of delivery. No exchange is possible for Lingerie and innerwear.

2) The garment should be fresh with the price tags intact.

3) The address to which the garment has to be sent for exchange :
                            
Instore
(Online Shopping Dept.)                
14/1, Vinayagampet Street ,                
Sree Mahal, Saidapet,                     
Near Raj Theatre,                     
Chennai 600 015                
044 4950 8783 / 926 926 1919

Order ID- ARCL# and Mobile Number should be mentioned in the return courier cover, to help us process the exchange quickly.

4) Refunds will not be possible. A store credit (Gift Card) will be mailed within a day from the receipt of the exchanged garment. Exchange is allowed only once and no exchange is possible on purchases made through Gift Card.
                            
5) Instore will not bear any courier charges for exchange.

6) The garments can also be exchanged in any of our stores in Chennai - Pondy Bazaar, Purasawalkam or Velachery. Our online and store collections may differ quite a bit.
                            
7) For any further queries regarding exchange :

Mail us at online@instore.co.in

WhatsApp us at 926 926 1919 ( 11.00 am to 06.00 pm - Monday to Saturday)

We will not able to answer queries regarding Exchange and product availability on Social Media (Facebook and Instagram).